Refund policy

Due to the nature of our fulfillment process, we handle issues as follows:

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery with a photo of the issue. We'll send a replacement or issue a full refund no need to return the item.

Wrong Item Received

Same as above contact us within 7 days with a photo, and we'll fix it at no cost to you.

Change of Mind

Because items ship directly from our fulfillment partners, we're currently unable to accept returns for change-of-mind purchases. Please review size/color details carefully before ordering.

Lost Packages

If tracking shows no movement for 20+ days past the estimated delivery window, contact us and we'll investigate with the carrier or send a replacement.

How to Request a Refund/Replacement

Email [your email] with your order number, a description of the issue, and photos if applicable. We aim to respond within 24-48 hours.